Privacy Policy

Last Updated: July 11, 2025

At Property Buy Rent UK, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our property services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Who We Are

Property Buy Rent UK is a property solutions platform offering services related to buying and selling residential and commercial properties across the United Kingdom.


Information We Collect

We may collect the following types of personal data:

Personal Identifiers

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Identification documents (where legally required)

Property Details

  • Property location, type, value, and related information submitted during valuations, listings, or enquiries

Technical Data

  • IP address

  • Browser type and version

  • Time zone and location settings

  • Device information

  • Website usage data (cookies & analytics)

Communications

  • Records of emails, calls, live chats, and correspondence with us


How We Use Your Data

We process your personal data only when legally permitted. Common uses include:

  • Providing property buying and selling services

  • Responding to your enquiries

  • Sending marketing communications (with your consent)

  • Improving our website and user experience

  • Meeting legal or regulatory requirements


Lawful Basis for Processing

We rely on the following lawful bases:

  • Consent – when you agree to marketing or provide information voluntarily

  • Contractual necessity – to perform our obligations under a contract

  • Legal obligation – to comply with UK laws

  • Legitimate interest – to improve services and protect our business, provided your rights are not overridden


Sharing Your Data

Your information may be shared only when necessary with:

  • Service providers – IT support, web hosting, CRM platforms

  • Professional partners – estate agents, surveyors, solicitors, mortgage advisors

  • Regulatory bodies – HMRC, law enforcement, and government agencies (when required)

  • Business transfers – in the event of a merger, acquisition, or sale

All third parties are required to handle your data securely and lawfully.


International Transfers

If data is transferred outside the UK, we ensure safeguards such as:

  • Standard Contractual Clauses

  • Adequacy decisions under UK GDPR


Data Retention

We keep your personal data only as long as necessary, typically 6 years, in line with property and financial compliance requirements.


Your Data Protection Rights

Under UK law, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request erasure of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request a copy of your data in a machine-readable format


Cookies & Analytics

We use cookies and tracking technologies for:

  • Website functionality

  • Remembering preferences

  • Traffic analysis and performance

  • Delivering relevant property listings and ads

👉 You can manage cookies through your browser settings.


Data Security

We implement strict security measures, including:

  • SSL encryption

  • Secure servers & access controls

  • Regular data backups

While we work hard to protect your data, no system is 100% secure. Please take care when sharing information online.


Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.


Updates to This Policy

We may update this Privacy Policy to reflect legal changes or business practices. Updates will be posted here with a revised “Last Updated” date.


Contact Us

If you have questions or wish to exercise your rights, please contact us:

Property Buy Rent UK

  • Email: info@propertybuy-rent.co.uk

  • Business Address: 843 High Road, Ilford, England, IG3 8TG

  • Phone: +44 7983804244