Privacy Policy

Last Updated: July 11, 2025

At Property Buy Rent UK, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store and share your personal information when you visit our website or engage with our property services.

This policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • Who we are

Property Buy Rent UK is a property solutions platform offering services related to buying and selling residential and commercial properties across the United Kingdom.

  • What information we collect

We collect and process the following types of personal data:

  • Personal identifiers

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Identification documents. (where required for legal compliance)

  • Property details

  • Property location, type, value and other information you submit when requesting a property valuation, listing or enquiry.

  • Technical data

  • IP address
  • Browser type and version
  • Time zone setting and location
  • Device information
  • Website usage data (through cookies and analytics)

  • Communications

  • Records of correspondence, email messages, phone calls or live chat sessions with us.

  • How we use your data

We use your personal data only when legally permitted. The most common uses include:

  • Providing property buying/selling services.
  • Responding to your queries and requests.
  • Sending relevant marketing emails.
  • Improving our website, services and user experience.
  • Fulfilling legal or regulatory obligations.

  • Lawful basis for processing

We rely on the following lawful bases to process your data:

  • Consent — When you agree to receive marketing or provide information voluntarily.
  • Contractual necessity — To carry out our obligations under a contract.
  • Legal obligation — To comply with applicable UK laws.
  • Legitimate interest — To improve our services and protect our business interests, where your rights do not override those interests.

  • Who we share your data with

We may share your data with the following parties, only when necessary:

  • Service providers — IT support, web hosting, CRM platforms
  • Professional partners — Estate agents, surveyors, solicitors, mortgage advisors
  • Regulatory bodies — HMRC, law enforcement and other government bodies when legally required
  • Business transfers — In the event of a merger, acquisition or business sale

We ensure that third parties respect the security of your data and process it in accordance with the law.

  • International data transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions) to protect your data in accordance with UK GDPR requirements.

  • Data retention

We keep your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting or reporting requirements. Typically, we retain data for 6 years in line with property and financial compliance standards.

  • Your data protection rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete data.
  • Request erasure of your data.
  • Object to processing or request restriction.
  • Withdraw your consent at any time.
  • Request a copy of your data in a structured, machine-readable format.

  • Cookies and analytics

We use cookies and similar tracking technologies for:

  • Website functionality.
  • Remembering user preferences.
  • Analysing site traffic and performance.
  • Delivering relevant property listings and ads.

You can adjust your cookie settings or disable cookies through your browser preferences.

  • Data security

We use appropriate technical and organisational measures to secure your data, including:

  • SSL encryption
  • Access controls
  • Secure servers
  • Regular backups

Despite these efforts, no system is completely secure. You are encouraged to take personal precautions when sharing data online.

  •  Third-party links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their policies before providing any personal data.

  • Updates to this privacy policy

We may update this Privacy Policy to reflect changes in the law or our business practices. Updates will be posted on this page and the “Last Updated” date will be revised accordingly.

  • Contact us

If you have any questions or would like to exercise your rights, please contact us:

Property Buy Rent UK

Email:

Business Address:

Phone: